Accessibility statement
We, OVE Service GmbH, strive to make our website accessible in accordance with the Accessibility Act, as amended, implementing the European Accessibility Directive (Directive 2019/882) on the accessibility requirements for products and services.
In doing so, the Web Content Accessibility Guidelines (WCAG) 2.2 have been adhered to as far as possible.
This accessibility statement applies to the website ove@ove.at
Status of compliance with requirements
Due to the following incompatibilities, this website is only partially compliant with conformity level AA of the ‘Web Content Accessibility Guidelines – WCAG 2.2’.
Non-accessible content
The content listed below is not accessible for the following reasons:
INCOMPATIBILITY WITH ACCESSIBILITY REGULATIONS
Some images and graphics still have inadequate or missing alternative text. This violates the success criterion for non-textual content. We are endeavouring to revise appropriate alternative texts for new content immediately and for older content on an ongoing basis.
The deficiencies in the following success criteria will be remedied by our content team and our technical department in the next development cycles:
- Individual text passages do not have sufficient contrast between the font and the background. Elements consisting of the combination of yellow and white (buttons/headings) do not have sufficient contrast, which is why the requirements are not fully met.
- Einzelne Bilder haben noch keine Alt-Texte, wir arbeiten daran dies so schnell wie möglich zu beheben
For the WCAG success criterion of readability, we have randomly checked our website for foreign-language sections. Pages that take text from an interface or where a fallback language (usually German or English) is used still need to be correctly labelled. If you find any other expressions that need to be labelled, please let us know.
Our websites are designed in accordance with current technical possibilities and standards. We have randomly checked the order in which elements are technically displayed in the main content. If you notice any problems with the implementation of individual elements, please let us know.
We have also randomly checked our website for visual animations and audio and video files. If you find any other audiovisual content that requires text alternatives or subtitles, or animations that require mechanisms to interrupt them, please let us know.
DISPROPORTIONATE BURDEN
Some of our videos do not have audio description. This means that the WCAG success criterion (recorded audio description) is not met. We believe that rectifying this would constitute a disproportionate burden within the meaning of the accessibility regulations. The video on the home page, which plays automatically in the header, does not have audio and therefore does not require audio description.
This content does not fall within the scope of the applicable legal provisions.
PDF documents and Office documents, mainly older ones, are not accessible. For example, PDF documents are not tagged, meaning that they cannot be accessed and used by screen reader users, or only to an insufficient extent. This means that WCAG success criterion 4.1.2 (name, role, value) is not met.
Creation of this accessibility statement
This statement was created on 24 July 2025. The website's compliance with the BaFG was assessed in the form of a self-test in accordance with WCAG 2.2. This statement was last updated on 24 July 2025.
Feedback & contact details
The offers and services on this website are continuously improved, exchanged and expanded. Usability and accessibility are very important to us. If you notice any barriers that prevent you from using our website and that are not described in this statement, please contact us at ove@ove.at
CONTACT
OVE Service GmbH
Eschenbachgasse 9
1010 Vienna | Austria
Tel.: +43 1 370 58 06-211
Email: ove@ove.at
Managing Director: Dipl.-Ing. Peter Reichel
Authorised representative: Dipl.-Ing. Dr. Wolfgang Schulz
Enforcement procedure
If you are not satisfied with the response you receive from the above contact, you can lodge a complaint with the complaints office of the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the complaints office contact form.
The FFG will examine the complaints to determine whether they relate to violations of the provisions of the Web Accessibility Act, in particular deficiencies in compliance with accessibility requirements, by the federal government or an institution attributable to it.
If the complaint is justified, the FFG must issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies in question.